top of page

Security Breach

Dear customers,

Over the last few months we are getting many Instagram account hijacking reports which lead to people or companies losing access to their account and in many case asking for ransom to get their account back.

The main reason for these hacks is to get sensitive information. For example access to private messages or just for the ransom money.

There is a simple solution to protect our accounts.

Two-Factor Authentication

SMS Two-Factor Authentication is the most sufficient way to protect your account, it makes it almost impossible to gain access on a new or unknown device without getting an SMS code to confirm the login.

We have added a short and simple tutorial on how to improve your Instagram account security with a few simple steps:

  1. Click your profile picture on the bottom right.

2. Click the menu button.

3. Click on “Settings”.

4. Click on “Security”.

5. Click on “Two-Factor Authentication”.

6. Click “Get Started”.

7. Select “Text Message”.

8. Enter confirmation code received via SMS

9. Click “Next” to confirm the changes.

And that's it! You have just increased the security level on your Instagram account.

Have you taken all the steps and are still having a problem and need more help?

You can contact us by email -

Alternatively you can also contact us via WhatsApp.

Sincerely, Surance cyber team.

bottom of page